Keep your website secure, fast, and always online. WordPress, Shopify, WooCommerce, and custom CMS maintenance with 2-hour response time and no lock-in contracts.
Your website is constantly evolving from content uploads and plugin updates to design changes and feature integrations. These updates, while necessary, can sometimes cause broken functions or compatibility issues.
Without proper maintenance, your website can become vulnerable to security threats, slow performance, and SEO drops.
That’s where MediaPlus Digital’s web maintenance services come in ensuring your site remains stable, secure, and always running smoothly.
At MediaPlus Digital, we go beyond fixing bugs. Our team performs regular CMS updates, theme and plugin maintenance, and full technical reviews to keep your website in top condition.
Our packages are also flexible whether you need major content uploads, new page creation, or UI updates, we’ll ensure your website stays fresh and relevant to your audience.
Everything you need to keep your Singapore business website running at peak performance.
Regular WordPress core, theme, and plugin updates. Shopify app updates. Compatibility testing before every update to prevent breakage.
Malware scanning, firewall management, SSL certificate monitoring, and vulnerability patching. We catch threats before they become problems.
Automated backups stored offsite with one-click restore capability. Never lose your content, data, or customer information.
Image compression, caching setup, database cleanup, and Core Web Vitals monitoring. Keep your site fast for users and Google.
Text changes, image uploads, new pages, product updates, banner swaps. Allocated manhours each month for your content needs.
Guaranteed 2-hour response time during business hours. Bug fixes, error resolution, and technical assistance when you need it.
24/7 automated uptime monitoring with instant alerts. We know when your site goes down before your customers do.
Access to our professional stock photo library for content and design refreshes. No extra licensing costs for you.
Performance reports covering uptime, speed scores, updates applied, issues resolved, and recommendations for improvement.
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We review your current website's health, speed, security, and identify issues.
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Pick the maintenance plan that fits your needs. No lock-in, cancel anytime.
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Regular updates, monthly reports, and fast support whenever you need it.
No outsourcing. Our designers, developers, and support staff are all in-house at our Singapore office. You speak directly with the people maintaining your site.
We've maintained over 1,000 websites since 2013 across e-commerce, corporate, healthcare, F&B, education, and more. We've seen (and fixed) every issue imaginable.
We don't just click "update." We test, monitor, and optimise. Our maintenance includes speed optimisation, SEO health checks, and proactive security not just reactive patching.
As a PSG pre-approved vendor, we help eligible Singapore SMEs apply for up to 50% funding support on qualifying digital services. We handle the paperwork for you.
How much does website maintenance cost in Singapore?
Website maintenance in Singapore typically costs $150–$800/month depending on site complexity. Basic WordPress maintenance starts from $150/month, business sites $300–$500/month, and e-commerce sites $500–$800/month. MediaPlus offers transparent packages with no hidden fees. All plans are month-to-month with no lock-in.
What is included in website maintenance?
Our maintenance includes CMS and plugin updates, security monitoring, daily/weekly backups, uptime monitoring, content updates (allocated hours), speed optimisation, SSL management, bug fixes, and technical support. Advanced plans include SEO health checks, performance audits, and priority support with a dedicated account manager.
How often should a website be maintained?
At minimum, websites should be maintained monthly for CMS and plugin updates. High-traffic and e-commerce sites need weekly monitoring. Security patches should be applied immediately when released. Our automated systems monitor client sites continuously and alert our team to any issues in real time.
Do you maintain Shopify and WooCommerce sites?
Yes. We maintain WordPress, Shopify, WooCommerce, Joomla, and custom-built websites. Each platform has specific maintenance requirements — for example, WooCommerce requires plugin compatibility testing before updates, while Shopify needs app monitoring and theme maintenance. Our team is experienced across all major platforms.
What happens if my website goes down?
Our maintenance plans include 24/7 uptime monitoring and a guaranteed 2-hour response time for critical issues during business hours. For Enterprise clients, we provide 1-hour priority response including weekends. According to ITIC's 2024 report, even one hour of website downtime can cost businesses up to $300,000.
Can I cancel my maintenance plan anytime?
Yes. All our maintenance plans are month-to-month with no lock-in contracts. We believe in earning your business through service quality, not contractual obligations. You can upgrade, downgrade, or cancel at any time with 30 days' notice.
Do you offer PSG grant support for website maintenance?
MediaPlus is a PSG pre-approved vendor. Eligible Singapore SMEs can receive up to 50% funding support for qualifying digital services including web development and certain maintenance packages. Learn more about PSG grants or contact us to check your eligibility.
What is your response time for urgent issues?
We guarantee a 2-hour response time during business hours (Mon–Fri, 9am–6pm SGT) for all maintenance clients. Critical issues like site outages or security breaches receive immediate attention. Our E-Commerce plan includes 1-hour priority response and emergency weekend support.
We review your current website's health, speed and security, identify issues, and recommend the maintenance plan that fits. No lock-in, cancel anytime.
Do you have further enquiries or questions? Consult us today.